Privacy Policy

Pacific Sewer (“Pacific Sewer,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at pacificsewer.net (the “Site”) or otherwise interact with us online.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

1.1 Information You Provide Directly

You may provide information when you:

Fill out a contact or quote request form
Request project information or pricing
Sign up to receive emails or newsletters
Communicate with us by email, phone, or through the Site

This can include:

Name
Company name and job title
Email address
Phone number
Mailing address or service location
Any other information you choose to provide in a message

1.2 Information Collected Automatically

When you use the Site, we may automatically collect:

IP address
Browser type and version
Device type
Pages you visit and the time and date of your visit
Referring website or source
General location information based on your IP address

We may collect this information via cookies and similar technologies.

1.3 Information From Third Parties

We may receive information about you from:

Analytics providers
Advertising or marketing partners
Business partners who refer you to us

2. How We Use Your Information

We may use the information we collect for purposes such as:

Responding to your inquiries and providing customer support
Preparing and managing quotes, proposals, and service contracts
Scheduling and delivering services
Operating, maintaining, and improving the Site
Analyzing how the Site is used to improve our content and user experience
Sending updates, service information, or marketing communications (where permitted by law)
Detecting, preventing, and addressing technical or security issues
Complying with legal obligations and enforcing our rights

3. Cookies and Similar Technologies

We may use cookies and similar technologies to:

Help the Site function properly
Remember your preferences
Understand how visitors use the Site
Improve performance and security

You can usually set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.

If we use third party analytics tools such as Google Analytics, these providers may set their own cookies. You can learn more about how Google uses data and how to opt out through Google’s tools and settings.

4. How We Share Information

We do not sell your personal information.

We may share your information with:

Service providers and vendors that help us operate the Site, provide services, process data, send communications, host infrastructure, or perform analytics
Professional advisers such as lawyers, auditors, and insurers, where necessary
Business partners or subcontractors involved in providing services that you request
Authorities and third parties, where required by law or to protect our rights, property, safety, or that of others
Successors or assigns in connection with a merger, acquisition, sale of assets, or similar corporate transaction

These third parties are permitted to use your information only to provide services to us or as required by law.

5. Data Retention

We retain personal information for as long as necessary to:

Provide services and maintain our relationship with you
Fulfill the purposes described in this Privacy Policy
Comply with legal, tax, accounting, or reporting requirements
Resolve disputes and enforce agreements

When personal information is no longer needed, we will delete or anonymize it where reasonably possible.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or method of storage is completely secure. We cannot guarantee absolute security of your information.

7. Your Choices

You have choices about how we use and share your information.

Marketing communications. You can opt out of marketing emails by following the unsubscribe instructions in the email or by contacting us. We may still send you non marketing messages such as service or account notices.
Cookies. You can manage cookies through your browser settings. Some features of the Site may not work properly if cookies are disabled.

If you wish to access, correct, or delete certain personal information we hold about you, you can contact us using the information in the “Contact Us” section. We will respond as required by applicable law.

8. California Privacy Rights

If you are a California resident, state law may provide you with additional rights regarding your personal information, including the right to:

Request access to the categories and specific pieces of personal information we have collected about you
Request deletion of certain personal information
Request information about how we share personal information
Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us using the details in the “Contact Us” section and indicate that you are a California resident making a privacy request. We may need to verify your identity before responding.

If we qualify as a “business” under California law, we will provide the required disclosures and procedures. If we are not required to comply as a “business,” we will still make reasonable efforts to honor your request where possible.

9. International Visitors

Our Site is operated from the United States and is intended primarily for users located in the United States.

If you access the Site from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other countries where data protection laws may be different from those in your country.

10. Third Party Websites

The Site may contain links to third party websites or services that are not owned or controlled by Pacific Sewer.

We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third party sites you visit.

11. Children’s Privacy

The Site is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.

If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible. If you believe a child has provided us with personal information, please contact us.

12. Changes To This Privacy Policy

We may update this Privacy Policy from time to time without any notification to current or previous visitors.

Your continued use of the Site after any changes are posted means you accept the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at: pacificsewer@gmail.com.